MMS trouble, not able to send/receive pics?

[Ryano89]

You haven't disabled any system apps or preinstalled apps, have you?

I had, but after my last factory reset, I haven't disabled anything

 

[B. Diddy]

Have you ever tried it without any other messaging apps installed (including Google Messages)?

Also, you've tried Reset Network Settings? https://www.t-mobile.com/support/devices/android/lg-v60-thinq-5g/device-resets-lg-v60-thinq-5g. I know that you already tried a factory reset, but try this just in case something keeps getting adjusted without your knowledge.

 

[Ryano89]

I've tried both to no avail, but you might be on to something. Because when I uninstall any other messaging app and reset network settings, it will let me send 2 or 3 MMS.. but as soon as someone tries to send me one it stops working. It will show me that there's an undelivered message from within the app, but it will never download. If install any 3rd party app it immediately downloads just fine

 

[B. Diddy]

You can't see anything about a Service Center Number as seen in the AT&T variant, can you? www.att.com/devicehowto/tutorial.html#!/stepbystep/id/stepbystep_KM1379705?make=LG&model=LMV600AM

 

[Ryano89]

You can't see anything about a Service Center Number as seen in the AT&T variant, can you? www.att.com/devicehowto/tutorial.html#!/stepbystep/id/stepbystep_KM1379705?make=LG&model=LMV600AM

Yes

 

[Ryano89]

You can't see anything about a Service Center Number as seen in the AT&T variant, can you? www.att.com/devicehowto/tutorial.html#!/stepbystep/id/stepbystep_KM1379705?make=LG&model=LMV600AM

 

[B. Diddy]

I can't read that clearly -- is the Service Center Number 12063130004? That's the correct number I found on the T-Mobile support site.

 

[Ryano89]

Yep.. the T-Mobile "engineers" can't figure it out either. [Mod redacted]

 

[mustang7757]

Can you post a screenshot of stock message app data ? Just long press it then tap info and tap data , also see battery tap it . I want make sure that it's not optimized battery

 

[Ryano89]

Can you post a screenshot of stock message app data ? Just long press it then tap info and tap data , also see battery tap it . I want make sure that it's not optimized batteryView attachment 321178View attachment 321179

Excluded from power saving.. thanks for all the help guys. I'm fairly fluent with this stuff. I've been rooting and flashing custom ROMs for years. Who knew that a completely stock device would be the one to have me stumped, especially over something as basic as MMS lol

 

[Ryano89]

Excluded from power saving.. thanks for all the help guys. I'm fairly fluent with this stuff. I've been rooting and flashing custom ROMs for years. Who knew that a completely stock device would be the one to have me stumped, especially over something as basic as MMS lol

 

[mustang7757]

Can you uninstall the update to it ?

 

[Ryano89]

Can you uninstall the update to it ?

No menu that I can find to do so. But I can't find how to do that on this device at all. On my 6t when you went into "app info" there was a 3 dot menu where you could uninstall updates. I don't see that option on this device. At first I thought this was a simple internet issue. I can function with Google message, I just don't really want to. And now it's a mystery that I can't let go of. Lol

 

[mustang7757]

No menu that I can find to do so. At first I thought this was a simple internet issue. I can function with Google message, I just don't really want to. And now it's a mystery that I can't let go of. Lol

Yeah I understand , would drive me crazy also lol
I heard someone mentioned safe mode and still a issue ?

Try also reset APN see what happens

 

[Ryano89]

Yeah I understand , would drive me crazy also lol
I heard someone mentioned safe mode and still a issue ?

Try also reset APN see what happens

Tried safe mode, and reset apn myself, and then reset it to a new apn that T-Mobile gave me. Still no dice

 

[Ryano89]

I've got version 9.20.44 of the app. Can anyone confirm if that's the version you have?

 

[mustang7757]

Tried safe mode, and reset apn myself, and then reset it to a new apn that T-Mobile gave me. Still no dice

Ok I got one more if you don't mind
Go system setting>apps,>3 dots upper right corner tap and choose system apps

Clear data ,cache,force stop
Mms service
Ims service

 

[Ryano89]

Ok I got one more if you don't mind
Go system setting>apps,>3 dots upper right corner tap and choose system apps

Clear data ,cache,force stop
Mms service
Ims service

Ok, just did it. Now I just have to wait and see if anyone messages me lol

 

[Ryano89]

Ok I got one more if you don't mind
Go system setting>apps,>3 dots upper right corner tap and choose system apps

Clear data ,cache,force stop
Mms service
Ims service

Did both of these. Let's see if that does anything. I'll just have to wait and see if I get any messages... Thank you for all your help

 

[mustang7757]

hope so otherwise your problem going drive me crazy lol