Moto G3 (2015) + Marhsmallow - No Ringtone. What can I do?

[AC Question]

Moto G3 (2015) + Marhsmallow - No Ringtone

Other sounds work, but, phone will not ring. It does vibrate. Ringtone volume is set to highest.

 

[Javier P]

Re: Moto G3 (2015) + Marhsmallow - No Ringtone

Have you already tried a reboot? Same problem happened to my wife's Moto G and power off and back on solved it.

 

[QwarkDreams]

I have the same problem right now. Rebooting didn't do anything.
Any other suggestions than aksing Amazon for another replacement?

Edit: I already requested a replacement from Amazon, but after I was kinda "f*ck it, what's the worst that can happen?" and gently but firmly knocked on the back of my Moto G with my knuckles and suddenly the speaker was working again. Still going to send it back because it seems like it was a defective contact and there's no guarantee it won't stop working again.