The website gives me no options and customer service was only capable of escalating my issue. Anyone have any luck figuring this out? I want the coverage because I'm going without a case and I worry about drops.
Moto X 2014 I can't buy the extended warranty.
- Thread starter jidery
- Start date
- Nov 16, 2010
- 17,654
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Re: I can't buy the extended warranty.
Do you already have the phone or are you trying to add it to the cart in Moto Maker? When ordering mine after placing the phone in my cart it was an option under the phone, clicked the link, pretty easy. If you already have the phone I was able to find some information before ordering with a simple search, Motorola's website has a FAQ section explaining the process.
Do you already have the phone or are you trying to add it to the cart in Moto Maker? When ordering mine after placing the phone in my cart it was an option under the phone, clicked the link, pretty easy. If you already have the phone I was able to find some information before ordering with a simple search, Motorola's website has a FAQ section explaining the process.
Re: I can't buy the extended warranty.
Yeah it said I have 30 days to add it. I decided to add it after ordering, and the faq details a process that doesn't work.
Yeah it said I have 30 days to add it. I decided to add it after ordering, and the faq details a process that doesn't work.
Re: I can't buy the extended warranty.
I'm not sure then, hopefully someone can chime in with some more information. I would try customer service again.
I'm not sure then, hopefully someone can chime in with some more information. I would try customer service again.
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