Moto X 2014 Orders delayed?

Re: Moto X Orders delayed?

I just got the delay email as well. (Black front, Black leather, gold trim) My email actually states that it is a shortage of 32gb memory that is delaying the phone.
 
Re: Moto X Orders delayed?

Just got an email from motorola. Order delayed. BUT WTH!? I ordered on the 1st day of pre-orders...
 
Re: Moto X Orders delayed?

They should have released 64gb with 16 and 32, spread the consumers around.

This is going to suck

The one email from moto I don't want to get. Want it to arrive before I head out of town. Oh well, we'll have to wait longer, what can we do :-(
 
Re: Moto X Orders delayed?

Looks like a bull**** excuse to me. Yea some how 32gb flash memory is in shortage all of sudden. They should actually say we f'ed up and didn't place a big enough order for the 32gb flash memory from our supplier. I guess all we can do now is wait. I still don't know about my initial order which I placed on the 18th, I place another one few days ago that was estimated by the ninth. Motorola needs to get their **** together, atleast include the damn order number in the email. They are really dropping the ball on this ****.

Hopefully I get the initial order soon, and this was about the leather one I placed on the 1st. Rep told me my first order was ready for release, upon request she told me it means its waiting to be picked up by fedex. So far everyone has told me what I wanted to hear I wouldn't be surprised if she was telling me what I wanted to hear. If its about both orders well she basically lied to me on my face lol. Bad thing about chatting or calling someone for support, they are not really scared to tell you what you wanna hear to get you off, lol.
 
Re: Moto X Orders delayed?

To anyone whom is still waiting I should have mine tonight. Its 7 days early from the EST date. I hope its worth the wait. However hang in there!
 
Re: Moto X Orders delayed?

I've spoken with customer service and some agents say my order is on schedule while others say there's a 32gb shortage.

Haven't received a delay email yet but I'm sure it's incoming :(

...that or it's shipped and I'll get it tomorrow lol
 
Re: Moto X Orders delayed?

I've spoken with customer service and some agents say my order is on schedule while others say there's a 32gb shortage.

Haven't received a delay email yet but I'm sure it's incoming :(

...that or it's shipped and I'll get it tomorrow lol

I got tjhe 32gig and white front. Both had been delayed but they are both getting here 7 days early. Pure Edition. Hope this helps!
 
Re: Moto X Orders delayed?

Just to add to the general air of confusion, I ordered a 32GB Moto X on Friday 3rd, and FedEx say it'll be with me on Thursday. Cognac leather back, black front and dark grey trim.

I'm in the UK, but I believe all phones are made in the same place in the US? Maybe separate stock is allocated for different countries.
 
Re: Moto X Orders delayed?

C'mon guys. You know how tough it is to find stuff while you're moving...

Ollie: [Standing on ladder digging through top box in pile of half-opened boxes near the loading bay] "Hey guys! Anyone seen that pile of 32G memory I put over here yesterday?"

Andy: [Turns from assembly line] "What!?"

Ollie: "The memory! 32 Gig!"

Andy: "Oh. I saw Jacqueline move that over next to the bathroom yesterday."

Ollie: "Ah crap. That was in the MOVE TO CHINA pile. Where *is* Jacqueline, anyway?"

Andy: "Tier 2 layoffs, dude. You didn't hear?"

Ollie [Sighing]: "Well...tell Margaret to call customer service and tell them we're delayed on the 32GB phones."

Andy: "Which one?"

Ollie: "I thought it was all Mumbai now."

Andy: "I'm not sure, but I think we've got Mumbai, Lima, Omaha and Fiji now. Can't remember."

Ollie: "I'm going on break."
 
Re: Moto X Orders delayed?

C'mon guys. You know how tough it is to find stuff while you're moving...

Ollie: [Standing on ladder digging through top box in pile of half-opened boxes near the loading bay] "Hey guys! Anyone seen that pile of 32G memory I put over here yesterday?"
Andy: [Turns from assembly line] "What!?"
Ollie: "The memory! 32 Gig!"
Andy: "Oh. I saw Jacqueline move that over next to the bathroom yesterday."
Ollie: "Ah crap. That was in the MOVE TO CHINA pile. Where *is* Jacqueline, anyway?"
Andy: "Tier 2 layoffs, dude. You didn't hear?"
Ollie [Sighing]: "Well...tell Margaret to call customer service and tell them we're delayed on the 32GB phones."
Andy: "Which one?"
Ollie: "I thought it was all Mumbai now."
Andy: "I'm not sure, but I think we've got Mumbai, Lima, Omaha and Fiji now. Can't remember."
Ollie: "I'm going on break."

Jacqueline just had to ruin it! Didn't she! FIRE her immediately!!!! ;-)

Well, hehe, something along those lines, maybe.
The way this is headed, it sounds like they waited for the 32gb "bucket" to fully deplete and only then order more

Luckily, I still have not received the email mentioning the delay, and anticipating it doesn't make me feel better about it
 
Re: Moto X Orders delayed?

Placed my order around 1am ET on 10/4 (white front, chalk back, pure edition) and was given an estimated delivery date of 10/24. Received an email about 3 hours later saying my phone was being assembled. Received my shipping notice last night, phone should be here by tomorrow. Guess I got lucky.
 
Placed my order around 1am ET on 10/4 (white front, chalk back, pure edition) and was given an estimated delivery date of 10/24. Received an email about 3 hours later saying my phone was being assembled. Received my shipping notice last night, phone should be here by tomorrow. Guess I got lucky.

Wow awesome!, lucky does not describe it!

Btw, how many gb?
 
Re: Moto X Orders delayed?

Wow awesome!, lucky does not describe it!

Btw, how many gb?

Yes, I'm really happy! I dropped my Nexus 4 on Friday and completely smashed the screen to the point where the whole screen is unresponsive. I'm in need of a new phone ASAP.

I got a 16gb version. Not sure if that sped up the process.
 
Re: Moto X Orders delayed?

Yes, I'm really happy! I dropped my Nexus 4 on Friday and completely smashed the screen to the point where the whole screen is unresponsive. I'm in need of a new phone ASAP.

I got a 16gb version. Not sure if that sped up the process.

Whoa, good timing!
It definitely means something (16 vs 32)
 
Re: Moto X Orders delayed?

So what's the scoop on this Gators? Did Moto adjust your price after you ordered it or what? That is a LONG wait for a phone but that price SURE is NICE!!!

Posted via the Android Central App
I ordered with a pin. Paid the price of the phone in store then when I customized I only paid the price of the leather back.

Has to do it this way because the motomaker website doesn't work with business/corporate accounts. The good news is I got $100 off the phone because of the business account. So a $175 (32gb w/ leather) phone cost me $75 total. Just waiting now.

On top of all that I chatted with Motorola and complained about the wait, ended up getting a free micro power pack, free hula case and $25 credit... Customer service is great, the pain of the wait is lessened.
 
Re: Moto X Orders delayed?

Mine did come in today! I will play with it tonight though.
 
Re: Moto X Orders delayed?

I ordered my new Moto X 32GB with natural leather back on 9/24 and was given a ship date of 10/14. Last night I got an email saying the delay in 32gb chips and "other parts" would delay my order till 10/17.

Bummer. :-(

Posted via the Android Central App
 
Re: Moto X Orders delayed?

Ordered a 32G in black with a walnut back on October 2nd with an October 24th estimated delivery date. Got a, "We're assembling it" email on the 3rd. Nothing else since. Checked FedEx but no packages scheduled right now. I need to stop checking every hour! Hoping it will arrive early. Sounds like anything's possible.
 

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