moto x goes blank after making call

[Dunk3794]

when placing a call, when I hit send, the screen goes blank... will not come back after call is over, can't see to hang up...

 

[guesswhat_567]

check if there is screen protector/case blocking prox sensor which located next to ear peice.

 

[Dunk3794]

Thanks... I did that. even took cover off. It started once in a while...now every call ?????

 

[LinusMcl]

Yes mine does that too.....even when I use speakerphone
and it is annoying......As we canadians don't have Kitkat yet i was hoping that would fix it

 

[JoeNM84]

If nothing is in the way then I would think the proximity sensor is bad. Of course they will suggest a factory reset if all else fails.