Moto X: Need help. Roaming on T-Mobile in Europe

[kolyan2k]

So I am roaming in France now and there is a huge problem with network switching and staying on 3G with Moto X. It basically would go from 4 bars to 1 bar to zero bars in 1 minute.... It can also get stuck in no service for a long time in which case manually selecting network helps. One days its a problem and the another days its not....I have 3 different networks to choose from and sometimes I can select all if them manually and other times I will not let me register on ANY network.

Half the time I pick up and look at phone I have no service and half I would get 3-4 bars of 3G, this is while my buddies Samsung always has stable 3G connection.

 

[Golfdriver97]

Are you in a city, or moving about between cities?

 

[kolyan2k]

This happens when you don't touch or move anywhere. The problem has problem with keeping and switching networks

 

[rgfcpq]

Could be a carrier problem. Do you and your samsung toting friend use the same service provider and the same plan? Go to the shop that sells your sim, or buy a new one on a different service provider, and ask them how to configure your phone.

Btw, this site is particularly helpful for carrier info in Europe (check out the country forums) http://www.prepaidgsm.net

 

[Phalgun Gujjar]

Rgfcpg may be right. I have faced such issue when I was traveling. However get your Sim checked

Sent from my HTC One

 

[kolyan2k]

I am on T-Mobile Sim card which worked fine in USA and my friend is also on T-Mobile Sim. There are many networks here, I can roam on at least 2 or 3 of them but phone has problems switching between them or something. I am forced to select networks manually otherwise phone seats with NO service for a long time.....

Like today I came home where have 3G always, picked up the phone in about 1 hour and it had no service, I had to manually select one of 3 networks. If I go some place where 1 network is unavailable the phone stays in no service even there is another network available, and again I have to select it manually.

And on top of that I notices that sometimes in like 5 minutes or less in exactly the same place, phone can go from 4 bars of 3G to no service, and then again you need to wait for a long time or select network yourself.

There is clearly an issue and I think its the Moto since my buddies Galaxy is fine

 

[T-Rob]

Have you thought about just getting a local SIM? I'm stationed in Germany and that's what I've done...works great.

 

[kolyan2k]

I need my USA number. Issue is fixed now by running this code: #766#

Never had to do this on any other phone before, but it did the trick on Moto.