Moto X Style - Sim card stopped working after 15 minutes

[Farhad Jabiyev]

Hi. Yesterday I have purchased Moto X Style. My sim card was a micro and it must be converted to nano. I have gave my number and friend cut it with a special tool which has been created for this purpose. I have put it inside the sim card slot and it worked normally. But, after 15 minutes it has stopped working unexpectedly. It shows that "No Sim Card". I have tried to put card out and in again and again... But nothing helps

 

[B. Diddy]

Welcome to Android Central! It probably was cut incorrectly, or the card may have been damaged in the process. Get a new nano-SIM from your carrier.

 

[Farhad Jabiyev]

Welcome to Android Central! It probably was cut incorrectly, or the card may have been damaged in the process. Get a new nano-SIM from your carrier.

I will check different sim tomorrow. Is there any chance that phone was damaged ?

 

[B. Diddy]

I doubt it, unless perhaps some fragments of the card broke off and lodged in the SIM slot.

 

[Farhad Jabiyev]

I have bought new nano sim. And it didin't work. What does that mean?

 

[B. Diddy]

Does it still say No Sim Card? What carrier are you using?

 

[Farhad Jabiyev]

Yes, exactly. It is local carrier. The main point is that sim card and it slot are stretched when I pin out it from the phone. I don't know why. When I have watched inside the phone with flashlight, I saw that some elements are curved. And it looks like it is defect. What I must do?

 

[B. Diddy]

Where did you purchase the phone from? The easiest thing to do would be to return it to the seller and ask for a refund or exchange. If you bought it used and the seller refuses to take it back, then you could try contacting Motorola for warranty repair.