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Motorola Device Manager (what a waste of time!) and Picasa uploading issues...


New member
Dec 30, 2013
I'm having problems transferring photos direct to desktop Picasa (never had a problem before with other phones / cameras) and stumbled across info for the Motorola Device Manager.
I downloaded it, but it does nothing! It just updates the phone and that's it, yet the blurb told me it would allow file transfers from the phone to pc quickly.

My laptop 'sees' my phone yet Picasa doesn't - I've wasted a couple of hours trying to resolve this. Yes, I know I can use apps to help, but I want to use Picasa like before - just plug in the data transfer cable, upload through Picasa, and the jobs done!

Any ideas if I've got something configured wrongly?


Nicole Summers

New member
Nov 20, 2013

are you using a MAC? If so you need Android File Transfer: Android.com

If you are using Windows XP try updating your computers media structure. Download all these from the official Microsoft website though:

- NET Framework 4.0
- Windows Media Player 12
- all 3 servicepacks (SP1,2&3)

Hope that helps!