Motorola G85 5G

[Wainui]

Hi all, I am new to this forum still finding my way around. I am also new to the Motorola G85 5G mobile phone. The phone is working fine but the problem I have is "I do not receive an audio sound when an email or text message arrives". It does not "beep" when a message arrives.
Question 1: How do I make it beep when a message arrives on the phone.?

My second question is when I press the power button to shut it down, it just darkens the screen it does not switch the phone Off completely.
How do I shut it down completely?

Thank you.

 

[B. Diddy]

Welcome to Android Central! Go to Settings>Apps, select one of those apps (like Messages), then Notifications, and then tap on the words "Incoming Messages" (not the toggle). On the next screen, make sure it's set to Default (and not Silent). Tap Sound and try selecting a different notification tone.
To change how the Power button behaves, see this: https://en-us.support.motorola.com/app/answers/detail/a_id/181418/~/moto-gestures---moto-g85-5g:

"Choose what happens when you press & hold Power

1. Go to Settings > Gestures.
2. Tap Press and hold power button.
3. Choose what you want the gesture to do:

• To start a voice command, select Digital assistant. (Option not available on all models)
• To see the Power menu for turning off or restarting the phone, or going into Lockdown mode or Emergency mode, select Power menu."

 

[Wainui]

Welcome to Android Central! Go to Settings>Apps, select one of those apps (like Messages), then Notifications, and then tap on the words "Incoming Messages" (not the toggle). On the next screen, make sure it's set to Default (and not Silent). Tap Sound and try selecting a different notification tone.
To change how the Power button behaves, see this:

"Choose what happens when you press & hold Power

1. Go to Settings > Gestures.
2. Tap Press and hold power button.
3. Choose what you want the gesture to do:

• To start a voice command, select Digital assistant. (Option not available on all models)
• To see the Power menu for turning off or restarting the phone, or going into Lockdown mode or Emergency mode, select Power menu."

Thank you, D. Diddy, your instructions worked fine. Slightly different to my phone setup but I managed to work my way around.
Thanks again.

 

[Wainui]

Hi again everybody, I have another small problem. I do my banking on a computer and my bank, Paypal and other organisations usually send a "Conformation notification" to my mobile phone just to confirm its me that is trying to log in and all I have to do is click on the link on my phone and I can log in on the computer. For some reason my new Motorola G85 G5 does not receive this notification so I cannot log into my bank, I have to use another method to confirm its really me.
My question is how do I have to make to my phone to receive the conformation message from the bank ?
Thank you.

 

[B. Diddy]

Are you talking about an SMS text message, or an authentication notification through the app itself?

 

[Wainui]

Hi B. Diddy,
I really don't know . On my previous mobile phone I would get a "link" message from my bank which said "Yes, its me" and when I pressed the link on my phone I could log into my bank through the computer.

 

[B. Diddy]

It would really help to know what kind of authentication the bank is using. You may want to contact your bank's customer support about this.

 

[Wainui]

Hi B. Diddy,
Problem solved, I had to download an app from the bank on my mobile phone and when I enter my password on the computer the bank sends an authentication code to my phone which then allows me to login on my computer.
Thanks again for your help.

 

[B. Diddy]

Glad you figured it out!