Mute symbol next to contact on S7 that has recently been updated

[Holly1214]

I saw the other thread about this. I have the same problem. One contact has a mute symbol next to the name. I get the texts, but NO notification sound for it. I tried the solution in the other thread, but my phone does NOT have a down arrow next to the contacts phone number. I got an update for it about 2 weeks ago, and since then, my whole phone has been re-arranged. Nothing on it is the same. If anyone could help me, I would greatly appreciate it.

 

[Hey I Tried]

You have to notification for that particular person disabled.
Open their text message, and on the upper right, you'll see 3 bars. Click that, and on the bottom, Notifications should be grayed out. Pressing that should turn it red, and should be getting notifications again.