I received this today compliments of Motorola. I wrote a letter to them complaining to them about some things. They responded, thanked me for my letter as they said it was well written, and offered some things to me, one of which was a Bionic at no charge. I will not comment any further about that. More to come. It did not come w/ a 4g sim card. Don't freak out. It was sent from Moto. Went to a VZ store, got a 4g sim card, called customer service, activated. People in the store couldn't believe it. This has been a great day so far. More details to come. I have two young sons at home who like to play with their dad.