My camera is locked on front cam (i cant change it to back cam) and its also upside down

[Android Central Question]

and i cant use flashlight(out of camera) ,i try to open it with "voice search" but didnt work and says caz i dont have a flashlight !!!
what to do??

 

[belodion]

Try Safe Mode. Tell us if no go.

 

[Awram69]

i try it and its the same problem...no back cam , no flashlight and front cam is upside down....

 

[Matty]

i try it and its the same problem...no back cam , no flashlight and front cam is upside down....

Officially welcome to AndroidCentral Thanks for signing up.

The next step after booting the device up in safe mode is to do a factory reset. So setting the device back to its original state when you first turned it on.

If a factory reset doesn't work, then you can try reload the whole phone OS. This will require downloading the phone OS to your laptop or computer and then connecting your phone via USB to it and installing the OS.

Finally, if that doesn't help either, then there is a physical problem with the device and should be replaced. Hope this helps

Do let us know if you got it fixed so for future questions (other people) it will make things a little easier.

 

[Awram69]

i already reset(factory reset) the phone and the problem persists

 

[Awram69]

sorry i didnt see your post. i will try and i will come back to inform you! thank you !