My files are locked by another google account.

[Android Central Question]

I have an LG Thinkq v35. Today, I went to unlock my locked files in the gallery and none of them would show. When I clicked on one, it would show the message "This file is locked by another Google account and cannot be opened." I've tried both accounts that were connected to the phone, and I still cannot open the files. Is there any way I can unlock the files?

 

[B. Diddy]

Welcome to Android Central! Are you sure you're not using a guest account? Do both accounts on the phone belong to you?

Please register on this forum, which will allow you to engage in discussion more easily, as well as post images. https://forums.androidcentral.com/ask-question/409154-join-android-central-community.html

 

[Rukbat]

And have your Google accounts been hacked? (Can you get to https://photos.google.com/ with a browser and see your pictures?)