My Galaxy S6 Edge is frozen and not clicking any button, how can I fix it?

[AC Question]

The Galaxy s6 edge is frozen and not clicking any button

So after i have updated to 5.1, the phone was working perfectly. Till a moment where it went to sleep mode and showed the edge clock.

From here its not clicking any button at all, no voice, no ringtones even when i tried calling it.

Please advice

 

[uvallie]

Re: The Galaxy s6 edge is frozen and not clicking any button

Have you tried to reset the phone?
Soft reset will restart it.
Try to press and hold the “Power” and “Volume Down” buttons for about 10 seconds until the device powers off.

 

[Faloogs]

Re: The Galaxy s6 edge is frozen and not clicking any button

I had the same issue a few days ago and the soft reset fixed it..

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