My Galaxy S7 crashed and won't turn on anymore.

[B. Diddy]

Interesting -- so the battery was ok? Did the technician say why the motherboard was getting so hot? I wonder if the chip itself was starting to fail.

 

[kerubo britt]

I have the same problems it's been a 2 days now my galaxy s7 still won't turn on an whenever I try to charge it, the battery starts to heat up after 2 minutes. Did anyone here have the same issue and how did you solve it?

 

[mustang7757]

I have the same problems it's been a 2 days now my galaxy s7 still won't turn on an whenever I try to charge it, the battery starts to heat up after 2 minutes. Did anyone here have the same issue and how did you solve it?

Hi , welcome to Ac!

Did you try the suggestions above?

 

[B. Diddy]

Welcome to Android Central! If the battery gets pretty warm when charging, chances are it's the battery that's failed. Bring it to a repair shop to see if the battery needs to be replaced.

 

[Issa Majid]

Hi there, I have the exact same problem as you. My Galaxy s7 crashed and never turned on. Although I went to a repair shop and they said the motherboard was fried. Did you ever find a fix for it?

 

[B. Diddy]

Hi there, I have the exact same problem as you. My Galaxy s7 crashed and never turned on. Although I went to a repair shop and they said the motherboard was fried. Did you ever find a fix for it?

Welcome to Android Central! The fix would be a replacement motherboard. Are you doubtful of the repair shop's diagnosis?

 

[Issa Majid]

Yep, for some reason very doubtful. I feel like they didnt know what the problem was they just didn't know and gave the phone back. Im almost certain that its a software error because it happened around a week after I did the Samsung software update

 

[B. Diddy]

If it won't power on no matter what you do, there aren't really any other options. Trying to re-flash the prior firmware would still require the phone to power on. Let me see if @mustang7757 has any ideas.

 

[mustang7757]

If it won't power on no matter what you do, there aren't really any other options. Trying to re-flash the prior firmware would still require the phone to power on. Let me see if @mustang7757 has any ideas.

Yeah it has to be able to get in download mode