My HTC One M7 Wifi Won't Connect

[Android Central Question]

My HTC won't fully connect to a wifi network. It will say "Connecting" then go back to "saved" or "avoid poor connection" or something. How can I fix this? PLEASE!!!

 

[B. Diddy]

Welcome to Android Central! Does this happen with any wi-fi network, or just a specific one?

 

[KeatonBuddy]

I havent checked....but I cant connect to my 2 home ones

 

[B. Diddy]

First, try rebooting your routers by unplugging their power for 10 seconds. If that doesn't help, see this guide for more tips: http://forums.androidcentral.com/am...roubleshooting-wi-fi-connection-problems.html

 

[KeatonBuddy]

Tried rebooting router and I did a factory reset and still nothing

 

[B. Diddy]

Ok, it would still be helpful to know if it connects to other wi-fi networks besides yours. That would tell us if the problem is with the phone or with your own wi-fi network.

 

[KeatonBuddy]

it does not connect to any wifi

 

[KeatonBuddy]

Here a video of what is happening

 

[B. Diddy]

Does the same thing happen in Safe Mode? https://support.t-mobile.com/docs/DOC-32965. Or after a cache partition wipe? https://support.t-mobile.com/docs/DOC-32977