My new phone is messed up!!

[TechNut79]

Level 2 tech support was very helpful. After he saw those pictures, he got me a replacement right away.

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[Gator352]

Level 2 tech support was very helpful. After he saw those pictures, he got me a replacement right away.

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Awesome!

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[felloffthetruck]

I hope HD widgets didn't cause that. It's one of my favorite apps.

 

[TechNut79]

I hope HD widgets didn't cause that. It's one of my favorite apps.

I hope not. I guess if it does it again I'm gonna know. You have it on yours now? No problems?

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[AlisonT]

When you restart / boot smartphone nablyudaetsya this defect, or only when it is already running the OS? Because if everything is fine at boot - it means that the problem is in the software part, if not, then it's definitely a problem with the display or other components, and it is to be exchanged even without question.

 

[TechNut79]

When you restart / boot smartphone nablyudaetsya this defect, or only when it is already running the OS? Because if everything is fine at boot - it means that the problem is in the software part, if not, then it's definitely a problem with the display or other components, and it is to be exchanged even without question.

I rebooted the phone and powered it off several times. The issue was present during the boot up all times. And it was there while the phone was running. It never went away.

Also, when I factory reset the phone, it came back up with the same issue with the screen.

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[anon8126715]

Level 2 tech support was very helpful. After he saw those pictures, he got me a replacement right away.

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Since they're swapping it out already, you might need to do a restore anyways. I'm surprised they didn't ask you if you'd already done one in the first place.

 

[TechNut79]

Since they're swapping it out already, you might need to do a restore anyways. I'm surprised they didn't ask you if you'd already done one in the first place.

I'm surprised they didn't either. But it didn't matter because after I factory reset, the screen was still messed up.

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[anon8126715]

I'm surprised they didn't either. But it didn't matter because after I factory reset, the screen was still messed up.

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That's actually good, that means it was hardware and not related to your setup.

 

[Omer San Gabriel]

I've had it since this afternoon and now this happens! I'm so mad! I hope I can get a new one!

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Multi Window. Joke. =))

Maybe a lemon?

 

[soldier45]

You got a lemon, they will replace it.

 

[TechNut79]

Yup, lemon. And they replaced it.

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[anon8126715]

Yup, lemon. And they replaced it.

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I think what you were actually supposed to do is make Lemonade.....

 

[TechNut79]

I'm not sure how that would have tasted. Swallowing bits of plastic, metal, and glass would have been problematic.

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