My operating system has been deleted on my phone Lenovo A6000, how can I get it back?

[AC Question]

Hello all ,
my operating system has been deleted on my phone lenovo a6000
he was asked me to update from kraft-a6000_S035_150507 to another
but the update has been failed idon't know why (updating failed please reboot your device and try again )
after that no any file on my phone

 

[srkmagnus]

Re: operating system has been deleted on my phone lenovo a6000

Hello all ,
my operating system has been deleted on my phone lenovo a6000
he was asked me to update from kraft-a6000_S035_150507 to another
but the update has been failed idon't know why (updating failed please reboot your device and try again )
after that no any file on my phone

Have you contacted Lenovo? Seems like something failed during the update process and you'll probably need to have it replaced.

Let us know what they say.

 

[Alaa Tubasi]

Re: operating system has been deleted on my phone lenovo a6000

i tried to contact them but i can't find email or live support