my s5 prime phone doesn't work well ...

[bledihbhbh]

My s5 prime phone doesn't open audio files mobile network microphone .Software updates says failed.It opens camera,i can make photos but can't record videos says failed.I THINK I ACIDENTALLY DELETED DRIVERS .Know anybode how to help me?i have make os flash with odin and nothing changed

 

[B. Diddy]

Is the phone rooted?