My S5e has been restarted randomly in every 2-10 hours, what to do to fix it?

kokoroanime

Active member
Jul 21, 2016
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I forgot to mention that when either my tablet is left off while playing music or background music from a video, live or not, it doesn't restart itself, it just stays 24/7 when the video or music is played 24/7 whenever I'm playing on it or not.

It doesn't also restart itself when I was surfing the web or play games.
 

kokoroanime

Active member
Jul 21, 2016
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I think I am getting it. If I use this tablet any without breaks or leave it off with background music on especially live, it wouldn't stay randomly restart but it is still up until the battery does to 0%

If I don't leave background music or video on, it wouldn't restart itself every 2 hours.
 

J Dubbs

Well-known member
Jun 4, 2016
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I think I am getting it. If I use this tablet any without breaks or leave it off with background music on especially live, it wouldn't stay randomly restart but it is still up until the battery does to 0%

If I don't leave background music or video on, it wouldn't restart itself every 2 hours.

So it only restarts when it's not being used? That sounds like you accidentally have the auto restart turned on. You said you were using that feature, are you 100% sure it's completely turned off?
 

kokoroanime

Active member
Jul 21, 2016
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So it only restarts when it's not being used? That sounds like you accidentally have the auto restart turned on. You said you were using that feature, are you 100% sure it's completely turned off?

I am 100% sure that I have auto-restart turned off.
 

mustang7757

Super Moderator
Moderator
Feb 6, 2017
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I perhaps found the cause of the random reset. The reason it's been doing that is because I didn't have the notification sound turned on.

Now my tablet is back staying up 24/7 possibly.
That doesn't make sense , a notification sound not turn on makes it randomly restart .
If it works very good

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