A AC Question Nov 9, 2016 #1 Its now 1 full month when my touch screen is not responding to my hands only responds to s pen.am worried that it will also stop working .
Its now 1 full month when my touch screen is not responding to my hands only responds to s pen.am worried that it will also stop working .
dpham00 Moderator Team VP Moderator Apr 23, 2011 30,106 203 63 Nov 9, 2016 #2 I would try to backup all data and do a factory data reset. But honestly it sounds like the digitizer is damaged which will need to be replaced
I would try to backup all data and do a factory data reset. But honestly it sounds like the digitizer is damaged which will need to be replaced
Rukbat Retired Moderator Feb 12, 2012 44,533 44 48 Nov 9, 2016 #3 (The S Pen isn't a "plastic finger" - there's a separate layer in the screen that responds to the pen. If that layer is okay, but the digitizer - the front glass - isn't working, the pen will work but your finger won't.)
(The S Pen isn't a "plastic finger" - there's a separate layer in the screen that responds to the pen. If that layer is okay, but the digitizer - the front glass - isn't working, the pen will work but your finger won't.)