mymail sound notifications no longer work after nougat 7 update on 7 Edge

[AC Question]

After updating to nougat 7, I no longer get sound notifications for the mymail app. I've tried everything, even installed other email apps and they work. I like mymail, but I need notifications. Anyone else with this problem?

 

[B. Diddy]

Welcome to Android Central! If you open myMail and tap Menu>Settings, look for the notifications options -- are they set correctly? Are you getting notification icons in the status bar, but just no sound?

 

[Matce]

After updating to nougat 7, I no longer get sound notifications for the mymail app. I've tried everything, even installed other email apps and they work. I like mymail, but I need notifications. Anyone else with this problem?

Same issue on S6 - fresh install of Nougat/rooted... no notifications and also no unread badges!

 

[linus1805]

On my Moto G4 Plus I am facing the same problem. After the update to Android 7.0 there is no sound playing with new messages on myMail. No matter which sound is selected (internal or external mp3), nothing to hear.
I am curious whether the myMail team will read my messages and can support the users in this case.