You can hold down Volume Down, Volume Up, and Power button together until your phone resets, then let go of Power button then hold down Power button again. This is useful for entering the bootloader mode where you can get into various system menus like fastboot, SBF flash, stock recovery, and more.
I pulled that off a website because I forgot how to do it as it's been a long time since I've had to. From there, do as you need which may even be a factory reset.
Never experienced these problems before so I'm going out in a limb here.
http://droidrazrroot.com/droid-razr-hacks/how-to-do-factory-reset-and-get-into-fastboot-menus-on-droid-razr/
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