Need Help with Online Banking App!

[QKWire]

I have a customer who just purchased a Droid X2 last week and has been having problems hooking up her mobile banking. When she went to the site as stated and set up the account as it told her to, she has not been able to receive the SMS text from the bank confirming her account. It's through Chetco Federal Credit Union, and it is the typical 5/6-digit text that should come through, just like BOA, Chase, etc. Is there a possible application blocking the message from going through or something I can do to fix it? Greatly appreciated!

 

[ihavenolife008]

extremely doubtful theres anything blocking it. best idea is calling the bank and making sure the number is on record correctly. anything that can be used to block messages needs numbers to be added to a list first, be it carrier blocking or an app that dismisses and deletes them as they come in. could also be the bank needs some time to get it setup properly or is having an issue.
all in all, have her give them a call and confirm the number/services.