New Note 8 battery dead

[DARK Vader777]

Went to pick up my new note 8 and right off the bat, dead upon arrival. I had them sales people scrambling like eggs on a Sunday morning. They tried to tell me they had to send a brand new phone out to be repaired. I said I want a new phone here or direct me to another store, where I can get it. I'll wait.

Never heard of a new phone dead and wouldn't take charge upon arrival.

Cancel my order and I'll order it to come to my house. Either way I'm getting a new phone.

New phone ordered.
Anyone ever hear of this or seen this, or experience this?

 

[j_hansen]

It's very unusual but not unheard of, it could have looked fine at QC point but been subject to heat/cold or something during transport, at least it didn't happen after 2 days of setup time

 

[Aquila]

Not common, but yes that can happen. More than likely the battery itself is fine and there is a loose connection, but either way I agree it's not your problem, that's Sammy's issue to figure out and you should get one that's working.

 

[jeetu4444]

yes I have heard of it ...having with various brands...hope new phone is all fine

 

[DARK Vader777]

yes I have heard of it ...having with various brands...hope new phone is all fine

Don't they just replace the phone?
If it's new, it would just be a swap out right?

Waiting on the New One just to open it up at the store.
I have 3 note 8's never an issue with one of them.
Stay tuned

 

[DARK Vader777]

It is a new phone too, I'll never let them give me a refurb or rebuilt phone.
940.00
hahahaha

 

[Nakrohtap]

My wife's S8 was like that out of the box. It wouldn't turn on at first. I plugged it in anyways. Then I, did a hard restart. It's worked fine ever since.