As I mentioned on the other thread about this update, it basically fubar'd my mate's phone. She installed the update, but when it booted up afterword, it immediately popped up a notice that an incorrect passcode was entered 14 times and that the phone would be factory reset. She didn't even try unlocking the phone once before getting this message. In the process, it also wiped her micro SD card. To add insult to injury, the Verizon cloud app hasn't been backing up properly and missing the majority of her files. I'll try a data recovery when I get home later, but she's beyond pissed to say the least. With all the phones she's had through Verizon, I don't think she ever got one update that didn't screw something up, and my track record hasn't been much better.