Nexus 7 stuck on the "X" screen

[leedouglas1]

ring google its a free number, they talked me through how to factory reset mine after i tried everything on help pages, lost all me apps but least its working

 

[fcatt48]

Yes Mines just done it today, I`ve been checking on the internet and found various methods of recovering it, but am wary of trying, also it is still under guarantee. I think I will contact google as you did . It would appear to be faulty like yours.
Regards
Fred

 

[ctt1wbw]

I've had this tablet for a few months. Second time I've had to do this. I miss my iPad. I might be speaking too soon. I did the factory reset and it still won't get past the X screen. Who do I contact about a replacement Nexus 7?

 

[ctt1wbw]

Update... Google is replacing free of charge with a new one. This is crazy. This is THE first piece of mobile electronics I've ever had to replace. And this is since the day the original Pong machine came out.

 

[JJMACCA]

Happened to mine when i was rooting and modding. Its a soft brick and all you need to do is open fastboot and do fastboot oem unlock and it will wipe your data. I had a custom recovery so just restored nandroid.

 

[Michael Ammer]

how does one go about doing this? ive had the same problem and ASUS has replaced my tablet twice already, so ive had 3 total and every single one of them has had this issue, ide like to fix this myself instead of paying for the shipping to send it to asus
Any help is much appreciated! thanks!

 

[Laurie Tiernan Cataldo]

I got my nexus tablet March 24 2013 and its stuck already on the date screen ... I cant even power it off .... any suggestions of what to do ???

 

[Laurie Tiernan Cataldo]

let me know if you have any suggestions on a fix ... mine is 4 months old and is stuck too !!! cant even power it off

 

[Tawcoma26]

HELP! Stuck too after trying to update to 4.3.

Is there anyway to save my files? Pictures?

 

[babak_kh]

ok guys I had this issue after trying to update to 4.3. I did every other suggestion from turning it off to wiping the data. But this is how i fixed mine,
1) download nexus 7 V5.0 or newer toolkit (you need windows for this doesnt work on mac)
2) after installing nexus 7 toolkit and running it press Y to check for update
3) then pick the version of your nexus 7 (e.g. wifi or gms/hspa etc), I picked number 14 (because I have the 32gb wifi version and I pick android 4.2.1)
4)After going to the next section, Press 1 (then enter)
5) after the drivers are installed connect your nexus 7 to computer via usb cable then bring the tablet into fastboot mode (hold vol up, vol down and power buttons)
6) then press 3 in nexus 7 toolkit to unlock the bootloader
7) after entering the next section press 1 then enter to unlock the bootloader (a message will pop up on your device asking your permission to unlock the device, go ahead and accept it), then your device will reboot
8) after your device is unlocked, enter bootloader (follow step 5)
9) then press 9 and enter to download google stock rom
10) then press 1 and enter to download google stock image of your choice (I picked number 14)
11) after the download is completed go the same menu as step 9, then press 2 and enter to Flash google factory image
12) then it will ask your permission to start the procedure, then press y
13) The process will continue for a while and after it is done it will restart your tablet and it will be ready to use again

 

[theresistance]

I have made a tutorial on how to fix the problem it is here: https://www.youtube.com/watch?v=jBKVAfZUFqI

 

[Leejames110]

People,,
Just purchased a new Nexus 7 (2nd Gen). GPS problems from the word go. Had to reboot to get a lock? now the unit will not reboot as it stuck on the X screen.

it sounds like i'm not the only one with these problems. Anybody advise on best course of action apart from a very large hammer?

Many thanks

Lee

 

[Leejames110]

Many thanks for that fix. all up n running without the need for a large hammer!

Thanks again,

Lee

 

[nicnamered]

Thank you for the ideas. However, I tried the reboot (twice) and it went back to the X screen.
I plugged the tablet into my computer and it does not recognize it.
Any other ideas??? Besides sending it back to Asus.

 

[Philip Quintilian]

That's very helpful. But it doesn't inspire anyone to buy this tablet. I have just bought this tablet today, and it stuck on the X ...so what is the use of tablet...which does this? It's no good having to mess about pressing a series of buttons. It should either work properly or be withdrawn by the company for them to get it solved. This must kill the rave reviews this tablet is receiving. It's great resolution sure, but its reliability is seriously undermined by so many people having the same problem. It should be withdrawn from the market until they can assure people that it has both reliability and durability. It's pointless having to press buttons and mess with it...like this. Either it works or it doesn't. If it doesn't, the company should withdraw this tablet and go back to the drawing board.

 

[William Glover]

this video worked like a charm ,my 2 kids both got nexus 7 tablets and so did one of their friends,their friends tablet got stuck on the x screen I did what the video said and it now works need less to say I bookmarked this video incase I need it again thanks