No 3G on samsung s duos

[pamberi]

Greetings.
I hope someone can help.
I am new to the Android OS. I had a samsung Galaxy ace2 but bought a samsung S duos because I have a personal and work number and wanted to avoid carrying 2 phones.

The phone uses android 4.0.4

I cannot get the mobile data connection to run on 3g/hsdpa, it will only run on gprs and is thus very slow when I am away from a wifi connection.

I have gone to settings/more settings/mobile networks (then changed to sim1 which is my preferred data provider) and the option "use packet data" is ticked/active. The APN is, I think, correct - set to TMobile.

Still only gprs connection?

Anyone able to help?

Many thanks

 

[HarrySDuos]

Did you get anywhere with this issue? I'm having the same trouble.

Harry

 

[Casper Hannsen]

Hi guys,
Have you found any solution for this problem? I am having the same trouble.
I moved recently to the US, and my carrier is T-Mobile. Back in Europe I had fantastic HSPA+ connection speed.

Does it have something to do with the Firmware update recently released by Samsung.

Any help is appreciated !

Regards
Casper

 

[strathus]

u need to know the exact frequency of the hsdpa your operator uses, and confirm if your mobile works with hsdpa in the same frequency.

 

[Haptik]

Go to Settings>More>Mobile Networks>Network Mode and choose WCDMA(preferred)/GSM

 

[pamberi]

Thank you! that worked