Question No 5G Notification Sounds

[CaptainTuffy]

All notification sounds are active on home WiFi, but none when using 5g away from home ! Why, and how to resolve it ? (Motorola G Power 5g model 2023, Android 13, Verizon service.) Volume levels are up, do not disturb is off. Please help, thanks !

 

[B. Diddy]

Welcome to Android Central! Do you have any smart wearables (like a smartwatch) that might be set to mute the phone in favor of notifications on the wearable?

 

[CaptainTuffy]

Welcome to Android Central! Do you have any smart wearables (like a smartwatch) that might be set to mute the phone in favor of notifications on the wearable?

No smart wearables. I forgot to mention that in my posting, so thanks for your asking !

 

[B. Diddy]

You said DND is off, but are there any schedules set?

 

[CaptainTuffy]

You said DND is off, but are there any schedules set?

No schedules are set either, but good thinking, thanks ! It has me stumped !

 

[B. Diddy]

Does the phone have a feature to create profiles depending on location (or did you perhaps install a 3rd party app that can do this, like Tasker or something similar)?

 

[CaptainTuffy]

Does the phone have a feature to create profiles depending on location (or did you perhaps install a 3rd party app that can do this, like Tasker or something similar)?

I am not familiar with anything you described, sorry, so I would say no. However, I recently installed Ringo Ringtones Notifications app from the Google Play Store and downloaded three ringtones. Afterwards it seems my phone was still getting all notifications on 5G, if I recall correctly, If not, and the app is causing the issue, why would all notifications (Ringo & Android) function on home WiFi but not any notifications away from home on 5G ?!

 

[rvbfan]

Poorly written apps can cause perplexing problems.

 

[CaptainTuffy]

Poorly written apps can cause perplexing problems.

Ok, I guess I will uninstall the Ringo app and delete the three notification sounds to find out if that will resolve the problem, I don't think so, but we shall see.

 

[davidnc]

Ok, I guess I will uninstall the Ringo app and delete the three notification sounds to find out if that will resolve the problem, I don't think so, but we shall see.

Please report back if that solves the issue for you

 

[CaptainTuffy]

Please report back if that solves the issue for you

Okay, will reply back asap, thanks !