I am not happy with Acer as well. I wonder how many people out there don't know about the update and will never get it.
I don't think it would hurt to send the letter and you may get an mra which you only have to use if you want to. Did the store promise ice cream sandwich in any way?
Sorry took so long ro reply, been ill.I did email the company I pur hased from.They said because over 30 days would not let me return
Ofcourse the only reason 30 days was because Acer kept saying you will get update,just wait. I told the company that but they did not care.
Btw, what is an mra? I figure if tje tab did not pick up his update chances are it will not pick up any in the future as well.
The company I ordered from gave me an 800 # to call to mail the tab to to be repaired.It does havd 90 day warranty.Unfortunately it os hard for me to get out at times.
Is your tablet working correctly yet since you did the update yourself?I surely hope so.