No notification light for messages

[thunderbottom]

So I have been plagued (plagued) with having to check my actual screen whenever I wanna see whether I have a new text message or not on my Sensation. My indicator light doesn't light up at all to notify me for new text messages unless I'm using the phone or have a program like a web browser or game up on the screen. In fact I don't see it lighting up very often at all. Having to flick the screen on to check at work gets me into trouble. That's really the only reason I'm so concerned...

shortened: when phone is just sitting with keys locked, indicator light doesn't notify me of a new text message.

Anyone else have the same issue?

 

[ragnarokx]

The indicator light works great for me. Are you using the stock SMS app?

 

[thunderbottom]

yep, any recommendations? i mean...it SHOULD be working on the stock messaging system...

 

[ragnarokx]

If a factory reset doesn't fix it, you may need to exchange it.

Sent from my HTC Sensation 4G

 

[danperde]

yep, any recommendations? i mean...it SHOULD be working on the stock messaging system...

Did you check your settings under Settings->Display->Notification Flash?

 

[thunderbottom]

Did you check your settings under Settings->Display->Notification Flash?

I did. Everything is checked. I feel like this is a programming issue just because it definitely does flash on occasion. Just not regularly.

If I do a factory reset, I know ill have to redownload my apps but does anyone have any advice on what to do to back up my contacts, pictures, videos and all other personal data?

 

[nox]

I did. Everything is checked. I feel like this is a programming issue just because it definitely does flash on occasion. Just not regularly.

If I do a factory reset, I know ill have to redownload my apps but does anyone have any advice on what to do to back up my contacts, pictures, videos and all other personal data?

Pictures, videos, and music are all stored on your [microSD] memory card and contacts are automatically backed up to Google contacts (if you used a gmail account as your primary). I don't necessarily know what you mean by personal data. Text messages or...?

 

[thunderbottom]

well that was a huge nightmare.... i SHOULD have checked my google account online to make sure all my contacts were synced up...they werent. luckily i could still type every single one of them by hand into my google contacts list on the computer to ensure this isnt an issue again... waiting for any of my friends to text me back to see if factory reset was a massive waste of time or not

 

[thunderbottom]

and it appears a factory reset did indeed fix the problem at a hefty cost. I think the convenience is worth it though. Thanks for the help guys