No notifications on locked screen

[Android Central Question]

This is driving me nuts - I have a sony XA1

I am getting no pop up notification on locked screen for texts, whats app etc!! I am getting sound

Had previously used Heads-up Notifications app to fix but how not compatible with 8.0 !

I have checked all settings > apps & notifications > config notifications > how all content on locked screen

This has never worked correctly ..... the phone has just been repaired for the edge screen issue so a factory reset was performed BUT still have issue

Please somebody put me out my misery!!

 

[B. Diddy]

Welcome to Android Central! Does it also happen in Safe Mode? https://support.sonymobile.com/global-en/xperiaxa1/kb/0231018877589a7b01429399b11c00699b/