No sound notification for messages

methodman89

Well-known member
Feb 5, 2018
3,873
5
38
On my S9+, I use Samsung messenger and Signal.
Notification settings are on for both, but I don't get any audible notification.
The led will acknowledge the new messages.
Any suggestions?

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B. Diddy

Senior Ambassador
Moderator
Mar 9, 2012
162,563
883
113
Do you have any Bluetooth wearables connected that might be offloading those notifications? Some wearables give you the option to mute the phone's notification in favor of the one on the wearable.
 

methodman89

Well-known member
Feb 5, 2018
3,873
5
38
Hey, no, no Bluetooth devices and BT is confirmed off. I've toggled notification settings off and on, changed notifications sounds, etc.

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B. Diddy

Senior Ambassador
Moderator
Mar 9, 2012
162,563
883
113
Do either of those apps have a corresponding web client or app on a computer that's intercepting the initial notification?
 

methodman89

Well-known member
Feb 5, 2018
3,873
5
38
Solved. I apparently missed a submenu, where the notification volume was muted. Thanks for your help.

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