Have anyone gotten their phone shipped today? This is to the people like me that it still says "preparing to ship".
I was thinking that too, doesn't seem like there have been any reports of that yet today.
Have anyone gotten their phone shipped today? This is to the people like me that it still says "preparing to ship".
Have anyone gotten their phone shipped today? This is to the people like me that it still says "preparing to ship".
On the phone with a CR right now, getting the same runaround.I was waiting since yesterday hitting refresh button around the clock. It didn't change from preparing to ship from the moment I placed the order on 9/21. I just tried the live chat service from att, and the rep tells me phone is back ordered and there are not enough stock, so she can't tell me how long it will take. I'm pissed off because I'm hearing these people who placed orders last week and getting their shipping confirmations.
So I tried to cancel the order. and now the rep says she can't because my phone is being prepared to ship. I asked her how's that even make sense, and she repeats, "your phone is being prepared to ship". I asked her to clarify whether it was backordered, or is being prepared to ship, and she repeats again, "your phone is being prepared to ship". trying to **** me off more?
I ordered on 20th of last month and still says "preparing for shipment". I live in California and tried to contact at&t twice. The first time I called, the guy hung up on me and the second time I called, the lady tells me to wait until tonight, and if its not shipped, she said to cancel the order and pickup the phone from store on Friday. But thankfully, unlike a lot of people my phone is still processing and not on a backorder.
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Just talked to a customer service rep for the 5th time. Basically this time they just sured up a few suspicions about premier vs non-premier. There are multiple warehouses and each warehouse has 2 stock piles so to speak, a premier pile and a non-premier pile. I asked why were people able to place an order right now and have it shipped out almost immediately, but I ordered on day one and mine is still processing, and it's because I'm premier. I specifically asked if it was back ordered and told her I had heard rumors of some premiers being back ordered and she assured me that it wasn't, and that it would get shipped between now and the end of the day on the 16th. But of course she said if I hadn't had any change in status by then to call back and they would investigate further. So basically no new info, just old info being elaborated on a little further. I'm in MS so I assume I'd be coming out of Texas (hasn't almost everyone here had their shipments come out of Texas?) Do we have any premier members here that have had a black model ship out of Texas?
I haven't heard from anyone on any forums saying that they've gotten shipping notices today. I'm thinking hard about cancelling mine and picking up in store on Friday. I'm premier and I keep hearing they are all backordered, but I haven't gotten that email yet.
Finally got the email this morning. My two charcoal black N4s shipped today.....delivery by 10/16.
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Finally got the email this morning. My two charcoal black N4s shipped today.....delivery by 10/16.
Sent from my GT-I9505G using Tapatalk
If they didn't have enough phones to meet the number preordered, then it is just wrong that they didn't ship by date ordered. Backordering those that ordered on day one and then shipping to those who ordered yesterday... Big AT&T fail.