Note 4 microphone not working

[AC Question]

Voice reconition not working.. no voice when making or receiving calls.. phone acts as if it's on mute. Tried adjusing setting's but ng..

 

[B. Diddy]

Welcome to Android Central! Does it work on speakerphone, or with a wired or Bluetooth headset? If so, then the primary mic is probably faulty, and might need to be replaced. Or the mic opening might be blocked.