Note 8 Samsung Apps service Unavailable error 1000

[rongx]

l am getting service unavailable error 1000 these days.
l tried clearing data and relaunching the app but didn't help.
Does anybody have same problem?
Thanks.

 

[jhunjobeth]

I have the same problem just bought the phone to amazon

 

[jhunjobeth]

Hello anybody can help me and rongx

 

[dms395]

Same here.....has anyone got an answer?

 

[gixgidea]

Hello everyone,
I've noticed the same thing on my galaxy note 8.0.
Currently, I'm talking to customer service via facebook, and have an open inquiry at the Samsung App store.
So far, facebook customer service hasn't been overly helpful (but they are prompt with responses).
I'll come back when I get a working answer, unless someone else finds it first.

 

[pstellato73]

I'm also getting this error and have not been able to figure out how to get around it. I also cleared cache and data on the Samsung app.

Posted via Android Central App

 

[Chris James6]

Same issues here. Play store works fine . Any news or is it samsung server error?

 

[gixgidea]

If I had to guess, I'm going to say it's probably a server error, or something on their end.
The facebook customer service recommended that I factory reset my note, which I will not be doing. I don't need the store that bad.
As far as I can tell on my device, everything else is working fine.

Anyone else?

 

[rongx]

Yesterday I deleted my Samsung account in setting, cleared the app data, and re-started the app.This fixed the problem.
But my credit card information is gone. l don't know if this is really a problem with the server, or it is saved on the device and deleted when I delete the account in setting.

 

[pstellato73]

This worked for me. I deleted my Samsung account in the settings under accounts. Tap on your email address and choose remove account at the top.

Posted via Android Central App

 

[gixgidea]

Here's the response that I received from Samsung Apps. It seems like it's a problem on their end...

Dear Customer,

Thank you for contacting us. We appreciate the opportunity to assist you.


Please accept our apologies for the inconvenience.

This error (error 1000) appears to be caused by some temporary problem.

Please follow the steps below to solve the problem:

1.Go to ?Settings?
2.Find ?Applications Manager?
3.Next, scroll down to ?Samsung Apps?
4.Press ?Clear Data?

You should now be able to use apps without any problems.
However, if the error remains, please be aware that we are working on a solution and the problem will be addressed shortly.

 

[gixgidea]

Deleting the Samsung account from the device worked. Just clearing the data alone did not.
Thanks @rongx for figuring this out.

 

[DA_MAXX]

Thanks. Deleting the account worked perfectly.

Posted via Android Central App

 

[deanosig]

did that and still get the error 1000 message

 

[JA KK JMP]

what happens if you remove the account...should you put your account back in after you remove it

 

[ajpum65]

My question is also how do you reinstall the app/account after deleting it.

 

[Andrea Taylor1]

Any word on software fixes or patches?

 

[Andrea Taylor1]

Yes I am also getting the same error messages. I cant update any of my Samsung apps because of this error. Ive gone into settings and cleared the cache out, etc and even un installed the updates so I could try updating just the factory Samsung application and and still got the error message. Pretty frustrating.

 

[aleung51]

you need to log into your Samsung Account

 

[AZGary]

I did the CLEAR MEMORY combined with deleting the Samsung Account and re-added it. Fixed it. Thanks folks.


PS: Side note on this, apparently doing this results in the clearing of all of my data in S Note App and I had no back up (my bad). I know better than to do anything like this with out doing a backup first. remember to do a back up of your data. It appears only the Samsung App (not other Android Apps) were affected.