Noticed some physical issues with the phone

[michail71]

I've had my V20 for just about two weeks now and I have noticed a couple things that have concerned me.

The first is the back plate doesn't seem to fit tightly just underneath the cover release button. I can press there and it has some give. This really may be nothing as I don't think it will get worse.

The second is the camera hump seems to lift up slightly. I noticed a gap around the base and was able to press it back into place. These camera humps often become stress points on phones.

Has anyone else had these issues?

 

[sswitzer]

I've had my V20 for just about two weeks now and I have noticed a couple things that have concerned me.

The first is the back plate doesn't seem to fit tightly just underneath the cover release button. I can press there and it has some give. This really may be nothing as I don't think it will get worse.

The second is the camera hump seems to lift up slightly. I noticed a gap around the base and was able to press it back into place. These camera humps often become stress points on phones.

Has anyone else had these issues?

Nope, neither of those issues. Is if possible you were sold a refurbished or damaged phone?

 

[mrdave570]

Not here too. You have a defective unit. Never saw anyone on here complain about them.

 

[flyingkytez]

Can you show any pictures?

 

[Mike Dee]

I've had my V20 for just about two weeks now and I have noticed a couple things that have concerned me.

The first is the back plate doesn't seem to fit tightly just underneath the cover release button. I can press there and it has some give. This really may be nothing as I don't think it will get worse.

The second is the camera hump seems to lift up slightly. I noticed a gap around the base and was able to press it back into place. These camera humps often become stress points on phones.

Has anyone else had these issues?

Are you sure it isn't the protective clear skin over the glass lifting?

 

[michail71]

Yes, I took that off day one. The camera hump seems to be holding not. It's just I was able to press it down in place that one time.

I fixed the cover issue. I examined the locking mechanism for the cover and figured I might need to depress the release switch while pressing the back in place. That resulted in a much tighter fit.

 

[michail71]

I still have some play on the camera plate in the back. The edge of the camera plate by the finger print reader has some up/down play in it when pushed on. The top edge is solid tight.

I contacted LG support to see what they say.

 

[michail71]

This image best shows the problem. I sent it to support.

 

[ABOSWORTH007]

Woah! That's definitely not right. I can't fit anything under my camera and my back plate fits very snug.

 

[Mike Dee]

This image best shows the problem. I sent it to support.

View attachment 256170

Ditto

 

[michail71]

Thanks for the replies. I noticed it on day two or three after treating it like a new baby.

 

[Mike Dee]

Hope they will swap for a new one