Really? Telling us to go power down the phone, go get another one and we will give you $25??? I am sorry that is not good.
Now I have go get another phone, I had one that was almost paid off so it's like restarting payments for the same phone. That I would've almost been done with. I have jump from TMobile. I don't want the S7 Edge, never wanted the stupid thing. LG V20 doesn't look that great, plus I had an LG awhile back, that phone was a nightmare. The google Pixel XL, is it even going to work on TMobile? Yes, I understand that they didn't willingly put a bad phone out, but to me they aren't even trying to do any type of resolution to this, other than return the phone.
I dunno, I'll look for something over the weekend. I am actually tired of the Mobile world all together.