Omg i need advice help!

[Ms Charli]

HELP PLEASE!
My screen for some reason has stopped responding I cant even power the phone off!! What can I do!

 

[rpitts9999]

Have you taken the battery out and put it back in?

 

[only1canoli]

no external battery on a max

Sent from the great city of Rockford Illinois-not

 

[rpitts9999]

Says she has a droid X?

 

[rpitts9999]

If she has a Maxx then try holding the volume down button and power button at the same time for 5 to 10 seconds to reset phone.

 

[Ms Charli]

Thank you so much Pitts that worked!

 

[rpitts9999]

Your welcome. PM me anytime you need help.