I am happy for all of you that have received yours. I preordered a black one the morning it opened and I haven't heard anything. No tracking number, no explanation, no ability to even tell me when it is going to ship. All last week I was told that they would all be shipped by FRIDAY, but this morning when I called I was told that customer service was told if we don't receive a tracking number by SEPTEMBER 10th to call back, rediculous!
Ordered directly from Samsung.com?
- Thread starter rsmin
- Start date
I am in the same situation. Both my phone and SD Card are "shipped" according to the email I received today (29th) but only the label has been created.
However anticipated ship date was listed as Saturday the 27th and expected delivery day was Friday the 2nd but I suspect this was only if the phone had shipped out as expected.
Mine shipped yesterday too (from IN), and it's out for delivery today. I did select express delivery option while pre-ordering on the 3rd, however.
Im happy for you guys. Im still waiting for mines to ship. I really regret ordering from Samsung right now.
Samsung is horrible horrible horrible never again will I order from there site.not only do we have to wait for a pre ordered phone to ship to us after the hype is over but their shipping process is horrible they ship their items with indirect signature which means it's good for those that live in a perfect neighborhood and trust everyone in town but for me I don't want my package just left on front stoop if I'm not home..And don't get me started on the customer service you talk about hiring 13 year old girls that smack there gum and say we have no knowledge .. that's all she kept saying we have no knowledge fedex said we have to get authorization from Samsung to place are items on hold to be picked up and everytime I call no one has any knowledge my first and last time dealing with this company ever !!!!!
Has everyone gotten a shipping notice for their phones and SD cards? I preordered on 8/16, I'm getting the wall charger on Thursday and the SD card on Friday. Haven't gotten notice for the phone yet.
Update
My phone has shipped out 8/30/2016. Both my SD card and phone are coming in one package weighing in at 1.4 lbs / 0.64 kgs
My expected delivery date has also changed to Saturday.
I preordered on the 3rd and I've yet to hear anything, still. What color/carrier did you guys get? I got the Coral Blue from T-mobile so that might be why due to the color being backordered. But it's been almost two weeks! This wait is ridiculous since I can literally go to the store and buy the phone. But receiving the free gift means Samsung has made it extra inconvenient to cancel at this point.
I got black and AT&T but this was direct from Samsung.
Did you call T-mobile to find out if there is an estimate?
I just read that Samsung just released a statement saying that shipments are being delayed for quality control testing of the phones due to the Note7 that blew up while charging and other phones that get stuck in a loop while booting up: Galaxy Note 7 shipments have been delayed for quality testing - SamMobile
Still haven't gotten any notice on my phone. I was hoping to get it before Labor Day weekend but maybe now I'll hope for Thanksgiving?
Still haven't gotten any notice on my phone. I was hoping to get it before Labor Day weekend but maybe now I'll hope for Thanksgiving?
I also got it from Samsung, just T-mobile as my carrier. Sorry if it was confusing.
I'm happy for those of who you got your shipping/phones. But I can't get my hopes up anymore. This whole issue has been playing games with me, making me feel hopeful then disappointed.
Update: I guess all my complaining on here works. Received shipping. ETA: 9/07.
I'm happy for those of who you got your shipping/phones. But I can't get my hopes up anymore. This whole issue has been playing games with me, making me feel hopeful then disappointed.
Update: I guess all my complaining on here works. Received shipping. ETA: 9/07.
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This is going to be my last post unless you guys ask me any question. I pre-ordered my note 7 on 3rd aug, 3 am and got my phone on 31 Aug, 12 noon. This is my first and last Samsung product in my life due to such trauma I had to go through by the bad shipment handling by Samsung. Hope all of you who haven't got your phones yet, get it asap.
I also just got a shipping confirmation, finally!!
I'll receive the Black Onyx T-Mobile phone this Saturday if the FedEx estimate is correct. I preordered on Aug. 16.
I'll never order another product directly from any manufacturer again - I'll remember to buy from a distributor due to this experience!
I'll receive the Black Onyx T-Mobile phone this Saturday if the FedEx estimate is correct. I preordered on Aug. 16.
I'll never order another product directly from any manufacturer again - I'll remember to buy from a distributor due to this experience!
Aren't shipments halted due to the "exploding Note 7" fear mongering news? That's what AC's front page story suggests...
I just received shipping confirmation for this Saturday. Pre-ordered Aug 14th. Blue Coral for Tmobile.
Just got an email saying that its shipped at 7:30pm it shipped on the 11th. I ordered a black on on the 3rd for tmobile. Its going to arrive the 2nd.
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