Ordered directly from Samsung.com?

[ConstantDefector]

I agree, it's madness.

My best friend ordered through ATT and he will likely get his before I will, even though he ordered 3 days after I did.

Samsung needs to fix these issues. It's a joke that a company so large cannot make rules and abide by them.

Also, I never once believed that Samsung had a finite amount of SD cards to give out. I think it is more of "let's see how many pre-orders we get, then, based on demand, we can give out more, or less."

With this theory, the higher the pre-order number (demand), the fewer cards they will give out. This could also work the exact opposite way.

See how wonderful this logic works

This is Samsung logic. Circular and maddening.

 

[archer75]

I went to samsungs site to pre-order but can't find anywhere to do so. when I go to purchase it just links me directly to AT&T to do it.

 

[ConstantDefector]

I went to samsungs site to pre-order but can't find anywhere to do so. when I go to purchase it just links me directly to AT&T to do it.

I recommend going to ATT. You'll have less gray hair

 

[archer75]

I recommend going to ATT. You'll have less gray hair

I would however it doesn't appear they offer the 256gb card. I don't care when the phone arrives. I'm patient. Besides this one is for my daughter. My wife and I already pre-ordered ours at best buy. I just don't want to have to buy another best buy gift card.

 

[shrxwin]

I didn't order until last Monday the 8th, choosing samsung.com since they put the card info the cart with the phone. Later that day the website started saying September shipping, which worried me. I submitted a question via the website, and on Wednesday I called since I didn't get a reply in 24 hours.
The phone rep was super nice but had no information. She found a backorder report that was sent the previous day, how's that for real time inventory status hahaha. Anyway she basically said to just wait and see. The only thing I learned is that they did purposely mark the SD card as backordered so it would not ship before the phone.

I kept that order and also logged into Verizon and preordered it there. Their site still said delivery on the 19th at that time Wednesday the 10th, but since then my Verizon order has said to check back.

The Samsung order kept the $929 pre-auth on my card for a few days, then it fell off. Never saw pre-auth from Verizon.
So when i get a shipping notice and tracking number from one of them, I will cancel the other, or just go down to the store on the 19th and buy it.
I am hoping samsung comes through and the SD card arrives with phone, it is my primary justification for buying the most expensive phone around!

Clarice

 

[Jaycemiskel]

Funny, I just got an email from Samsung talking about, last chance to be first. Smh, they suck at getting their products out the door in their own store. It's the same way for accessories

 

[rsmin]

Maybe Clarice uncovered something with the "SD card on backordered" deal. It would make sense that they ship them both at the same time but they should have stated that somewhere in their policy when pre-ordering the phone. They also pre-authorized my card as well and took it down a few days later. My card is set up as to notify me the instant any charges hits it so if I get a hit from them I know it's getting ready to ship. Will jump on here if I see any movement.

 

[ConstantDefector]

I'll do the same, if I get any notification.

 

[iksorwon]

I ordered my Note on the 3rd at 1pm and the status has stayed the same, Boxed Shipment.

Product Name Quantity
Galaxy Note7 64GB (Verizon)
Boxed Shipment
1
Micro SD EVO+ 256GB Memory Card w/ Adapter
Boxed Shipment
1
I hope I get it soon, my note 5 died and I'm stuck using my old note 2 with a broken screen.
The struggle is real

 

[rsmin]

I'll do the same, if I get any notification.

Great, thanks

 

[AllPhones]

But why does Samsung not offer the AT&T version?

They do, but they ran out of the AT&T version. SOLD OUT!

 

[nobrakes]

That is strange.. I ordered around 8 a.m. On the third and got my sd card within a couple of days.

Ordered on the 3rd and couple hours later got email saying the cards are on backorder

 

[nobrakes]

I guess it all depends on whether our cards gets charged by Wednesday, in time for it to be shipped and delivered by Friday. I'm not holding my breath...

My card was charged the 3rd when I ordered

 

[PhabPhan]

My card was charged the 3rd when I ordered

But did it stay charged, or did it fall off?

 

[ConstantDefector]

It was likely just pinged.

Funny, the one time you want your CC to actually be charged. Haha

 

[soldier45]

Every year the same thing happens. Most people get theirs on the day of release when they pre order online. Some lucky ones get it a day or two early.

 

[daveappen]

Every year the same thing happens. Most people get theirs on the day of release when they pre order online. Some lucky ones get it a day or two early.

Is this the case for folks that pre-ordered directly from Samsung.com? At this point, I'd be happy to get it the day of release or even 1 day afterwards.

 

[xkoolaidislifex]

I ordered mine from samsung.com (Verizon version) on Aug 3rd, received my Gear Fit2 on August 8. Fingers crossed for Friday. I called a few times to talk to customer service...they have no clue. One woman said they would be shipping out the first batch on the 18th, another said she had no idea.

 

[nobrakes]

But did it stay charged, or did it fall off?

You're right it fell off. I don't see it in my account

 

[xkoolaidislifex]

I paid via PayPal and everything has transferred, but it is probably being held by the middle-man company.