Gmail is not a solution?!!!
This is not a solution!!! I have an @mybusinessname account and website for a reason. Gmail will NEVER replace this. I don't want to use Gmail for my professional contacts, and I should not have to, because I have been syncing Outlook for ten years with older tech. Sure, you can use Gmail to sync once, and get all your stuff in there, but what of your new contacts, appointments and emails? Are we to clumsily do a four-step sync-back to Google each time we make a new entry?? STUPID!!!
There is a solution, if I have to write it myself....
I have tried HTC sync software on several of my XP PC's (why should I have to try more than one?) and it does not connect to the phone.
HTC has good support, they just don't have the answer.