Phone and Text notifications vanish immediately

[Mike Steffler]

Samsung Galaxy S6 here, Android version 6.0.1

Very recently, my missed phone call and text notifications started disappearing from my lock screen, where they have shown up since I got the phone. Now, when a new text comes in, it shows up for about one second on the lock screen, and then disappears. Additionally, the LED indicator the used to flash when I have a new text is not flashing any more.

This just changed on me in the last couple of days. I know of no updates that have happened. I am not aware of any settings that have changed. Please help me!

 

[B. Diddy]

Does this persist in Safe Mode? https://support.t-mobile.com/docs/DOC-21007

 

[Mike Steffler]

Yes, I tried it in Safe Mode, and the same thing happens.

 

[B. Diddy]

Since it happens in Safe Mode, and since I can't imagine that some system setting would cause this, then it may be a problem with the firmware. You could try reinstalling the firmware using Samsung Smart Switch (but backup your data first).

 

[Gary_Berg]

Could you have installed some sort of notification management app?