phone mic

[ghess517]

been happening for a while now. but it seems ive lost my phone mic. to be able to have a phone call convo. i have to put the phone on speakerphone. my regular mic doesn't seem to work anymors. is there a setting im missing?

 

[B. Diddy]

Make sure the primary phone mic opening isn't blocked -- it's possible for debris to get stuck. Otherwise, the mic itself may have failed. Does it work in Safe Mode? https://support.t-mobile.com/docs/DOC-28008