phone not recognized on PC

[Eric Lipkind]

I want to load music onto my phone from my PC. When I plug in the phone to the PC, I hear the noise on the PC, so I know it is connected. However, the phone is not appearing in the drive listing. I run Windows 10. I have selected file transfer on the pull down menu on the phone. Any idea how to get it to appear?

 

[ElronTheElder]

Try installing Samsung smart switch.
Believe USB drivers are included.
Might help.
Good Luck.

 

[AxlMyk]

Smart Switch is for Phone to Phone. I don't think that's what he wants.

 

[Thacy]

Not exactly. Smart Switch Mobile is for phone to phone, while Smart Switch for PC works between Samsung and PC (similar as Kies). See the official page Samsung Smart Switch™: Transfer Contacts, Music & More. I agree that it might be driver issues. Good luck.

 

[AxlMyk]

I had searched for Smart Switch for PC and it didn't report PC versions.
I'll check it out.

EDIT:
Google play tells me Sammie's Smart Switch isn't compatible with my S7. ???
Any suggested app besides Samsung for the phone, that will work with the PC?.

 

[lanric02]

6-I found it on the Samsung site. Tried to install on the PC and got this error. Anyone know what it means? 'Error - 1603 Fatal Error During Installation. Consult Windows Installer Help (Msi.chm) or MSDN for more information.'

 

[MisterEd51]

You might try SideSync. There are versions for the PC and S7. After it is installed USB drivers are installed on the PC. Even if you don't care to use SideSync itself at least the USB drivers are installed. Plug the phone into the PC using USB and the S7 will show up as a portable device. Just make sure you wake up the phone first or it will not show up on the PC.

Download SideSync

 

[Thacy]

Don't have a S7. Compatibility problem usually occurs on earlier models ( elder than Android 4.3). It is weird on S7. Samsung should know people want to transfer data to a latest device. You can find Smart Switch for PC at this page Samsung Smart Switch App
Edit: Just noticed that the OP seems didn't say it was a Samsung LOL. Forgive me. Anyway, I don't think any app or tool can recognize mobile phone before Windows.