phone/pc not syncing together [Solved - Post #67]

[riskybzns]

Right -- in Windows Device Manager, right-click Samsung Android Phone, then look for an option to uninstall drivers. After the driver has been uninstalled, unplug the phone from the PC, wait a few seconds, then plug it back in and see if Windows automatically reinstalls the driver.

what about that highlighted one???

 

[B. Diddy]

I was just thinking that -- try uninstalling that driver, then reconnecting the phone to the PC and see if it reinstalls that driver.

 

[riskybzns]

What version of Windows do you have, and how up to date is it? The tricky thing here is that this kind of problem could be due to a need for an update, or conversely it could be a bug introduced by a recent update (Microsoft seems to have had a lousy record lately with their updates).

win 8.1

 

[riskybzns]

I was just thinking that -- try uninstalling that driver, then reconnecting the phone to the PC and see if it reinstalls that driver.

blessed be they name!!!! still nothing after doing all that, however, when i disconnect the phone that highlighted unknown device goes away. i feel like when i got this the work last time it had something to do with that and i had to find a file on my pc for it to work. maybe i'm wrong on this, but that's what i'm feeling like happened.

 

[riskybzns]

pretty sure i figured it out!!! ya'll can boot me from this, but i'm a DUCKING GENIUS!!! just took me forever in a day to figure it out!!!!!

 

[B. Diddy]

Great! How did you do it?

 

[riskybzns]

Great! How did you do it?

great...if i can remember it all again!!! lol

device manager, other devices, unknown device, update driver software, browse my computer for driver software, let me pick from a list of device drivers on my computer, samsung android phone, then mtp usb device, next, and BAM!!!!

 

[mustang7757]

great...if i can remember it all again!!! lol

device manager, other devices, unknown device, update driver software, browse my computer for driver software, let me pick from a list of device drivers on my computer, samsung android phone, then mtp usb device, next, and BAM!!!!

Got it going, nice

 

[riskybzns]

Got it going, nice

yep....and of course i end up with a completely totally different issue on hand now. lol

 

[mustang7757]

yep....and of course i end up with a completely totally different issue on hand now. lol

O boy , what happened?

 

[riskybzns]

O boy , what happened?

figured it out...at least this one was a simpler fix. lol

i must have accidentally turned on the use volume keys for media because whenever i tried turning the ringer up i got nothing except for turning of the media, which of course there was no media apps open.

 

[mustang7757]

figured it out...at least this one was a simpler fix. lol

i must have accidentally turned on the use volume keys for media because whenever i tried turning the ringer up i got nothing except for turning of the media, which of course there was no media apps open.

Ahh ..ok good

 

[riskybzns]

thanks for everything group!!! i wouldn't have figured this out without ya'll giving me some guidance on refreshing my brain on how i fixed this the last time.

have a good day and stay safe!!!

 

[riskybzns]

after last night i sure felt like this is what i was going through, but not with you guys. lol

https://youtu.be/AmD_8cBqhW0

 

[mustang7757]

after last night i sure felt like this is what i was going through, but not with you guys. lol

https://youtu.be/AmD_8cBqhW0

 

[Rukbat]

I'm marking this one "solved" for people with the same problem in the future.