Phone reset itself completely

[Ncrita2]

My Samsung Note4 just did a total reset today while on an outing with family. I was able to retrieve contacts. Cloud was full so lost today's pics...A total pain as I had my apps and arrangement of my phone as I wanted. Have only had this phone since February...

 

[Maisie Cumberland]

I woke up this morning with my phone rebooting itself over and over. When I finally got it on, it must of did a factory reset, because all of my stuff was gone. After it did This, the home button doesn't work, along with the multiple app one to the right of it. The notification bar doesn't come all the way down either, with the easy access settings. I'm so angry at this phone, it's worked perfectly fine until now. I've tried downloading other home buttons, but it always says "download pending." Even after I clear all the other updates and pending downloads...