Phone sound doesn't work properly until cache is emptied?

hannahsmay

New member
Apr 24, 2017
1
0
0
Visit site
I have a Samsung S7 Edge and recently I've noticed that I've had to empty my cache at least once a day. When I do it clears about 1gb. The problem is that before my cache is emptied, I've noticed that my notifications/messages/alarms dont make a sound, and YouTube videos dont play and i get an error message. Also facebook videos dont play or load. But once i empty the cache, everything works fine again for a few hours until it happens again. Any ideas on whats going on and how to fix it?
 

Javier P

Ambassador
Feb 21, 2014
19,480
3
0
Visit site
Welcome to the forums. That's very strange. Maybe there's some app misbehaving in the background. How do you clear cache, from the storage settings or using a cleaner app? If you have any cleaner or ram/battery booster app I would start disabling it temporarily, clearing cache from the settings and see if the problem persists after you restart the phone.
 
Last edited: