Phone Spazzing/Recognizing Touches that aren't there

[Raymond Fabris III]

Not sure quite what the problem is, but my phone has been randomly spazzing out.

It will slide left to right, open and close apps, etc. without me touching it.

It will go periods of time without doing this, then not stop doing it for a good few minutes.

Any help would be much appreciated, I did just factory reset it, but it is still doing the same thing.

 

[Mikey47]

Is it charging while doing this? Seen this numerous times with non-oem chargers.

Sent from my LG-LS980 using AC Forums mobile app

 

[Raymond Fabris III]

No, it does it all the time off the charger.

I appreciate the quick response. Could it be possible that a charger damaged it? Cause I have used multiple chargers.

 

[Mikey47]

I don't think so, but anything is possible. Sounds like it could be a wonky touchscreen.

Does it happen if you put pressure on the corners of the screen? I'm not always a fan of sprint stores, but sometimes they are helpful. Or if they see it they might just order a replacement.

Sent from my LG-LS980 using AC Forums mobile app

 

[Raymond Fabris III]

Yea, I will probably take it down there tomorrow, I've never had a problem so far in these 5 months ive had the phone, so no real customer service experience yet.

Also, it seems after my favorite reset I can't connect to the internet through 3g/4g. I go to the 4G settings and it says no Network Provider/ IP Adress, Network Mode is Global, however I still can send texts/make calls.

 

[Raymond Fabris III]

JUst set it to CDMA, and I can connect to the internet albeit at3g, should hold me over til tomorrow.