Sprint Galaxy S8 Phone unusable

[kmmill00]

Ok, so this has happened twice now since the last update: I notice twitter notifications are lagging (stock app), then I notice when I tap the notification nothing happens.... until a few minutes later, then it opens the app. Then I notice I have to manually clear notification badges. Then my texts stop sending (stock app). Restarting doesn't fix it, soft rests don't fix it. The only thing that has fixed it was a factory reset I did a week ago, but it's all back, and I can't keep doing that. Sprint has no answers besides safe mode to see which app is causing the problem, but I'm using stock apps, so what could that possibly help? ANy ideas? I don't want to drive 20 miles to go to a repair center.

 

[thoughtjunky]

Have you tried safe mode?

 

[kmmill00]

I did... it didn't help.

 

[anon(238680)]

If you're using no downloaded apps then safe mode won't help. The phone memory/storage is obviously being loaded up by something. Just because you only use OEM apps doesn't mean that something you're doing is not loading the phone. Do you spend lots of time on social media, have apps downloading in the background? How's your battery life? The factory reset pretty much proves that, it cleared everything out when you did it, now it's loading up again. I would look real hard and what you're doing with the phone and pin down what is using all the data. Settings will also help with that.

 

[njdan30]

Run maintenance every so often

 

[anon(238680)]

Run maintenance every so often

yep, good idea.

 

[sangs]

Run maintenance every so often

What is, "Things you never hear an iPhone user say?" Alex. ?????? (It's a joke people, relax.)

 

[anon(238680)]

(It's a joke people, relax.)

Okay, turn in your club card on the way out the door...

 

[njdan30]

Mine will get slow as hell if I don't run it, I have a widget I press every so often to free up memory, yeah I know, shouldn't really have to but I do

 

[kmmill00]

I run it constantly. I've deleted almost every app, I've tried running it in safe mode, Sprint has sent a refresh signal... It just keeps happening. I'm going to try and go to the repair center sometime this week and see if there are any other solutions.

 

[kmmill00]

UPDATE: They have decided my phone is a lemon. They're sending me a new one under the warranty.

 

[AustinTech]

good, you'll be much happier with a new one